Customer Service

Our company - a snapshot

We will:
offer the best and most comprehensive advice, service and products to our customers, at an affordable and competitive level for integrating natural alternatives into the environment for the overall health and benefit of their plants and gardens.

By:
investing in opportunities that create commercial opportunities for the business.
These will include:

• consistently meeting requirements of customers;
• enhancing efficiency and responsiveness;
• providing high quality, value for money services; and
• improving systems and processes.

And become:
a leader in promoting the benefits of the use of natural products.

Our culture:
we are committed to getting the job done.

• passionate in our purpose and proud of our success;
• proactive and service focussed; and
• flexible, effective and practical.

We also demonstrate customer focus; results orientation, innovation; continued improvement, integrity and accountability.

Our Guarantee

We offer a 100% guarantee. If you are not happy with your product, send it back to us within 30 days of the date of purchase, in the original packaging and we will replace it for you!

Sales support

We pride ourselves on our amazing sales support. Please contact us for any assistance you may require.